Privacy Policy and Terms & Conditions

Last updated: January 2025

1. Introduction

At SavyAI, we respect and value your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our social media management platform.

2. Information We Collect

2.1 Personal Information

Full name and email address
Password (stored in encrypted form)
Profile information you choose to provide

2.2 Social Media Information

Access tokens and credentials from Facebook, Instagram, and other social networks you connect
Public information from your connected profiles
Post data and performance metrics

2.3 Usage Information

Browsing and platform usage data
IP address and device type
Cookies and similar technologies to improve your experience

3. How We Use Your Information

Provide and maintain our social media management services
Post content to connected social networks as per your instructions
Generate content and images with artificial intelligence
Analyze the performance of your posts and campaigns
Improve and personalize your platform experience
Communicate with you about updates, support, and services

4. Information Security

We implement robust security measures to protect your information. All sensitive credentials (API keys, access tokens) are stored in encrypted form using enterprise-grade encryption technology.

IMPORTANT: While we implement security best practices, SavyAI is not responsible for direct attacks on our database by malicious third parties, nor for information theft due to external infrastructure vulnerabilities. In the event of a security breach, we will immediately notify affected users.

5. Sharing Information with Third Parties

Social media platforms (Facebook, Instagram) - only to execute actions you authorize
Hosting and cloud storage service providers
Analytics services and payment processors
Legal authorities if required by law

6. Third-Party Services

We use trusted third-party services to operate our platform:

Meta APIs (Facebook and Instagram) for content management
Hosting and database services
Analytics tools to improve our services
Payment processors to handle subscriptions

7. Your Rights

Access your stored personal information
Correct inaccurate or incomplete information
Request deletion of your account and data
Revoke access to your social networks at any time
Export your information in a portable format

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve platform functionality, remember your preferences, and analyze usage. You can control cookies through your browser settings.

9. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: support@savyai.com

Last updated: January 2025

1. Acceptance of Terms

By creating an account and using SavyAI, you agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Service Description

SavyAI is a social media management platform that allows:

Create and schedule posts for multiple social networks
Generate content and images using artificial intelligence
Manage advertising campaigns on Facebook and Instagram
Analyze the performance of your posts

3. Registration and Account

To use SavyAI, you must:

Provide accurate and up-to-date information during registration
Maintain the security of your password and account
Notify us immediately of any unauthorized use
Be 18 years or older or have consent from a legal guardian

4. Social Media Connection

By connecting your social media accounts, you authorize SavyAI to access and manage content on your behalf. You can revoke this access at any time from settings.

You are responsible for content you publish through our platform
You must comply with each social network's terms of service
SavyAI will act only according to your explicit instructions

5. Acceptable Use

It is strictly prohibited to use SavyAI for:

Publishing illegal, offensive, defamatory content or that violates third-party rights
Sending spam or unsolicited content
Conducting fraudulent or deceptive activities
Attempting unauthorized access to systems or data
Violating third-party intellectual property rights
Using the platform to directly compete with SavyAI

6. Intellectual Property

SavyAI and its original content (design, code, brand) are owned by SavyAI and protected by intellectual property laws. Content you create using our platform remains your property.

7. Limitation of Liability

IMPORTANT: Read this section carefully

SavyAI is provided 'as is' without warranties of any kind
We are not responsible for service interruptions, data loss, or errors in posts
We are not responsible for direct attacks on our database by external malicious actors
We do not guarantee specific results in your marketing campaigns
Our maximum liability is limited to the amount paid for your subscription in the last 12 months

8. Suspension and Termination

We reserve the right to suspend or terminate your account if you violate these terms, engage in fraudulent activities, or for any reason we deem appropriate. You can cancel your account at any time from settings.

9. Modifications to Terms

We may update these terms occasionally. We will notify you of significant changes by email. Continued use of the service after modifications constitutes your acceptance of the new terms.

10. Governing Law and Jurisdiction

These terms are governed by the laws of Mexico. Any disputes will be resolved in the competent courts of Mexico.

11. Contact

For questions about these Terms and Conditions, contact us at:

SavyAI
Email: support@savyai.com